How We Collect Information About You
When you visit the Bluzelle website or use Bluzelle services or Bluzelle application, we collect information sent to us by your computer, mobile phone, or other access device. This information may include your IP address, device information including, but not limited to, identifier, name and type, operating system, location, mobile network information and standard web log information, such as your browser type, traffic to and from our site and the pages you accessed on our website. If you create an account or use Bluzelle services, we may collect the following types of information:
- Contact information – your name, address, phone, email, Skype ID and other similar information
- Financial information – the full bank account numbers and/or credit card numbers that you link to your Bluzelle account or give us when you use paid Bluzelle services
Before permitting you to use Bluzelle services, we may require you to provide additional information we can use to verify your identity or address or manage risk. Additional information may include:
- Date of birth
- Social security number
- Province issued identification or password or other information.
When you access our website or content or use our application or Bluzelle services, we or companies we work with may place small data files called cookies or pixel tags on your computer or other device. We use these technologies to:
- Recognize you as a Bluzelle customer
- Customize Bluzelle services, content, and advertising
- Measure promotional effectiveness
- Collect information about your computer or other access device to mitigate
- risk, help prevent fraud and promote trust and safety
We use both session and persistent cookies when you access our website or content. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Persistent cookies remain on your browser until you erase them or they expire. We also use Local Shared Objects, commonly referred to as “Flash cookies”, to help ensure that your account security is not compromised, to spot irregularities in behavior to help prevent fraud and to support our sites and services. We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of our website. The help section of most browsers or browser add-ons provides instructions on blocking, deleting or disabling cookies.
How We Protect and Store Personal Information
Throughout this policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user. We store and process your personal information on our computers in Canada and elsewhere in the world where Bluzelle facilities or our service providers are located, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
How We Use the Personal Information We Collect
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
- Provide Bluzelle services and customer support you request
- Process transactions and send notices about your transactions
- Resolve disputes, collect fees, and troubleshoot problems
- Prevent potentially prohibited or illegal activities
- Customize, measure, and improve Bluzelle services and the content and layout of our website and applications
- Deliver targeted marketing, service update notices, and promotional offers based on your communication preferences
- Compare information for accuracy and verify it with third parties.
We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize Bluzelle services, content and advertising.
How We Share Personal Information With Other Bluzelle Users
To process your payments, we may share some of your personal information with the person or company that you are paying or that is paying you. Your contact information, date of sign-up, the number of payments you have received from verified Bluzelle users, and whether you have verified control of a bank account are provided to other Bluzelle users who you transact with through Bluzelle. In addition, this and other information may also be shared with third parties when you use these third parties to access Bluzelle services. Unless you have agreed to it, these third parties are not allowed to use this information for any purpose other than to facilitate your transactions using Bluzelle services. If you are buying goods or services and pay using Bluzelle, we may also provide the seller with your shipping and confirmed billing address to help complete your transaction with the seller. The seller is not allowed to use this information to market their services to you unless you have agreed to it. If an attempt to pay your seller fails, or is later invalidated, we may also provide your seller with details of the unsuccessful payment. To facilitate dispute resolutions, we may provide a buyer with the seller’s address so that goods can be returned to the seller. We work with third parties, including merchants, to enable them to accept or facilitate payments from or to you using Bluzelle. In doing so, a third party may share information about you with us, such as your email address or mobile phone number to inform you that a payment is sent to you or when you attempt to pay that merchant or through that third party. We use this information to confirm that you are a Bluzelle customer and that the Ripple network as a form of payment can be enabled, or where a payment is sent to you, to send you notification that you have received a payment. Also, if you request that we validate your status as a Bluzelle customer with a third party, we will do so. Please note that merchants you buy from and contract with have their own privacy policies, and Bluzelle cannot be held responsible for their operations, including, but not limited to, their information practices.
How We Share Personal Information with Other Parties
How You Can Contact Us About Privacy Questions
If you have questions or concerns regarding this policy, you should contact us at [email protected] or by writing to us at Bluzelle ℅ Bluestreet Finance Inc., 720-2755 Lougheed Highway, Port Coquitlam, BC V3B 5Y9.